Prof Alok Kumar Rai
vidwan id: 55571
Professor, Institute of Management Studies
Banaras Hindu University
Expertise
- Management
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Scopus
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Bio
Customer Relationship Modelling, Customer Loyalty Engineering, Service Quality Architecture, Customer Satisfaction Portfolio Management
Personal Details
- Male
- Professor , Banaras Hindu University
- Banaras Hindu University, Ajagara
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Co-Authors (1)
Indian Institute of Management, Bodhgaya
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