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Dr Payal Mehra

vidwan id: 56308
Female

Associate Professor, Communication
Indian Institute of Management Lucknow

Expertise

  • Management

Publications

Total Articles 23
Books 0
Proceedings 0

Publications

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Scopus

Citations 161
h-index 6

CrossRef

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Citations 15
h-index 2
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Professional Recognition

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Community & Membership

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Bio

Communication, Health Communication, Communication skills and Organizational Effectiveness.

Personal Details

  • Female
  • Associate Professor , Indian Institute of Management Lucknow
  • Indian Institute of Management, Lucknow, Prabandh Nagar
Ph.D
University of Lucknow 2002
Associate Professor Mar 2012 – Present
Indian Institute of Management Lucknow | Communication

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Scholarly Work

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Scholarly Publications

Quality of patient–physician intercultural communication in healthcare tourism and medical interview experiences at an Indian hospital

Open Access
Article

Abstract or concrete language style? How chatbots of online travel agencies should apologise to customers

Open Access
Article

Cultural Competence in Medical Tourism: Applying Communication Accommodation Theory to Improve Doctor-Patient Communication and Medical Tourism Prospects in India

Open Access
Article

Harry Potter and the Artificially Intelligent Wand: Learning Team Communication in a Simulation Environment

Open Access
Article

Unexpected surprise: Emotion analysis and aspect based sentiment analysis (ABSA) of user generated comments to study behavioral intentions of tourists

Open Access
Article

Feature on Teaching and Technology: Teaching MBA Students Business Report Writing Using Social Media Technologies

Open Access
Article

Harry Potter and the OmniGlobe: Learning negotiation and communication styles in an immersive simulation environment

Open Access
Book Chapter

Examining WHO’s Crisis Communication in Issue Arenas during COVID-19: A Socio-semantic Network Analysis

Open Access
Article