Professor, Marketing
Indian Institute of Management Lucknow
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Customer Relationships: Profitability/CLV drivers, Satisfaction, Trust, Commitment. Loyalty.Consumer Research: Geo-demographic consumption patterns, Customer Value, involvementValue orientation, drivers of adoption, demographic-values-lifestyles linkage in India.
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Assistant Professor
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Associate Professor
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Professor
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Associate Professor
Indian Institute of Management Raipur
Indian Institute of Management Lucknow
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