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Mr Gautam Shandilya

vidwan id: 405455
Male

Assistant Professor, Department of Hotel Management and Catering Technology
Birla Institute of Technology

Expertise

  • Hospitality, Leisure, Sport and Tourism

Publications

Total Articles 19
Books 0
Proceedings 0

Publications

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Scopus

Citations 10
h-index 1

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Citations 0
h-index 0
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Professional Recognition

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Community & Membership

2022

Central Mess Purchase Committee

Chairman
2010

Board of Studies, HMCT

Member

IATM

2024
Individual

Bio

Have 16 Years of Teaching and 7 Years of Industry Experience. Authored 2 Books, Edited 2 Books, Have Book Chapters and Several Research Papers To His Credit. He Is Also Involved In Various Administrative Assignments At His Institute. His Research Areas Are Relationship Marketing, Customer Satisfaction, Consumer Behavior. His Academic Interest Lies In Food and Beverage, Event Management, Entrepreneurship and Fast Food.

Personal Details

  • Male
  • Assistant Professor , Birla Institute of Technology
  • Department of Hotel Management and Catering Technology, Birla Institute of Technology, Mesra
MATM
Other Institute 2013
MBA
Other Institute 2008
DHMCTAN
Other Institute 2000
Assistant Professor Jul 2007 – Present
Birla Institute of Technology | Department of Hotel Management and Catering Technology

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Scholarly Work

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Scholarly Publications

Hotel Standard Operating Procedures Post COVID-19

Open Access
book chapter
Authors: Srivastava, P., Shandilya, G., Buhalis, D.

Biryani: Origins and Variations.

Open Access
book
Authors: Ahsan, L., & Shandilya, G.

A Strategy of Using Facebook for Digital Advertising in All of the Hotels across India

Open Access
article
Authors: Kumar, P., Srivastava, S. K., and Shandilya, G.

A STUDY ON ACCESSING FACTORS LEADING TO THE PURCHASE OF BYJU’S “EDUCATIONAL LEARNING APP” AS A CURRICULUM

Open Access
article
Authors: Pandey, R. K., Sinha, A. P., Srivastava, S. K. & Shandilya, G.

Customer relationship management (CRM) on customer loyalty and retention in hotel industry of Jharkhand

Open Access
Article
Authors: Srivastava S.K.;Chandra B.;Shandilya G.
8

Transforming communities through sustainable tourism: In and around Jharkhand

Open Access
book
Authors: Shandilya, A. K., Shandilya, G., Kumar, N. & Srivastava, P.

Impact of consumers' perception on the service quality of fast-food sector

Open Access
Review
Authors: Shandilya G.;Singh S.;Srivastava A.R.
1

An introduction to Hotel Industry

Open Access
book
Authors: Srivastava, S. K., Srivastava, P. & Shandilya, G.