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Dr Praveen Srivastava

vidwan id: 404880
Male

Assistant Professor, Department of Hotel Management and Catering Technology
Birla Institute of Technology

Expertise

  • Management

Publications

Total Articles 28
Books 0
Proceedings 0

Publications

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Scopus

Citations 38
h-index 3

CrossRef

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Citations 0
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Professional Recognition

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Bio

An Experienced Academician Who Is Skilled In Mendeley (Recipient of Mendeley Advisor Certification), Mooc, Crm and Ict. Authored and Edited 3 Books and Several Journal Articles, Recipient of Award of Excellence By Iit Mumbai For Being Amongst The Top Performer of The Fdp On €Œuse of Ict In Education For Online and Blended Learning” In 2016. In 2018, Iit Mumbai Awarded Him With The Top Performer Badge In Two-Week Fdp (Fdp 301X). He Was A Mentor In The Aicte Fdp (Fdp101X and Fdp201X).

Personal Details

  • Male
  • Assistant Professor , Birla Institute of Technology
  • Department of Hotel Management and Catering Technology, Birla Institute of Technology, Mesra
Ph.D
Ranchi University 2015
MBA
ICFAI University 2009
PG Diploma In Retail Management
Other Institute 2008
MA (Tourism Management)
Other Institute 2007
Diploma in HMCT
Other Institute 2000
Assistant Professor Aug 2004 – Present
Birla Institute of Technology | Department of Hotel Management and Catering Technology

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Co-Authors (6)

Bibhas

Prof Bibhas Chandra

Indian Institute of Technology (Indian School of Mines), Dhanbad

Niraj

Dr Niraj Mishra

Birla Institute of Technology

Gautam

Mr Gautam Shandilya

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Sanjiv

Mr Sanjiv Srivastava

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Shelly

Dr Shelly Srivastava

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Scholarly Work

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Scholarly Publications

Emotional Labor within Hotel Industry – A Case Study of Hotels in Ranchi

Open Access
journal-article
Authors: Praveen Srivastava ., Sanjiv Kr. Srivastava .,

Measuring service quality in restaurants of Jharkhand using DINESERV Model

Open Access
journal-article
Authors:

Measuring Guest perception of service quality in Tourism Product: A case study of hotels in Jharkhand

Open Access
book-chapter
Authors:

Gender differences in Entrepreneurship

Open Access
conference-paper
Authors:

FDI in Hospitality Sector – A review

Open Access
journal-article
Authors:

Ethical behavior and decision making in management

Open Access
book-chapter
Authors:

Awareness of Customer Relation Management as a tool to retain customers in Hotel - A case study of Jharkhand

Open Access
journal-article
Authors:

Application and implementation of CRM in Hotels of developing cities- A case study of Ranchi

Open Access
journal-article
Authors: