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Dr Sujata Joshi

vidwan id: 278815
Female

Professor,
Symbiosis Institute of Telecom Management

Expertise

  • Management

Publications

Total Articles 25
Books 0
Proceedings 0

Publications

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Scopus

Citations 159
h-index 4

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Citations 0
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Professional Recognition

2019

Emerald Literati Award 2019 for “Highly Recommended Paper.”

Emerald
2018

Best Paper Presentation award for my paper . Title of paper: "Enhancing Online Shopping Experience on E-commerce Websites using predictive Analytics"

SIMSARC
2016

Best Paper Presentation Award for my paper titled, “Impact of social media on business and organizational behavior”

SIBM Bengaluru, India
2015

Best paper award in marketing track for my paper titled, ““Transforming Telecom Business: Scaling the shift using predictive analytics”

SITM Pune, India
2015

Best paper award in General Management track for my paper titled, “Factors affecting smartphone purchase among Indian youth: A descriptive analysis”

SIBM Bengaluru
2013

Received best paper award in Marketing Track for my paper titled, “Enhancing Customer Experience using Business Intelligence Tools with specific emphasis on the Indian DTH industry”

SIMSARC

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Bio

Marketing, Consumer behaviour, Martech, Branding, Digital marketing, Customer experience, Customer engagement, Higher education

Personal Details

  • Female
  • Professor , Symbiosis Institute of Telecom Management
  • Department of Management, Symbiosis International University
PhD
Other Institute 2013
Professor Feb 2001 – Present
Symbiosis Institute of Telecom Management
Professor Feb 2001 – Present
Symbiosis International University, Pune | Department of Management

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Organisations (1+)

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Co-Authors (2)

Sandeep

Dr Sandeep Prabhu

Symbiosis Institute of Telecom Management

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Scholarly Work

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Scholarly Publications

Sources and solutions of revenue leakage in ecommerce due to cyber frauds and system/support failures

Open Access
Conference Paper

Mitigating risk of revenue leakages on the customer and vendor side in ecommerce sector

Open Access
Article

A process model for identifying online customer engagement patterns on Facebook brand pages

Open Access
Article

Facial emotion detection technology: Concept, marketing applications, business drivers and challenges

Open Access
Article
Authors: Joshi Sujata ., Damle Madhavi ., Kumar Vishal .,

Predictive analysis of increased adherence level and improved health conditions of patients through mobility and web-based it solutions

Open Access
Article

Mobile money: Concept, ecosystem, benefits and challenges associated with mobile money

Open Access
Article

Customer experience and associated customer behaviour in end user devices and technologies (smartphones, mobile internet, mobile financial services)

Open Access
Article

Impact of advertising and sales promotion expenses on the sales performance of indian telecommunication companies

Open Access
Article