Ministry of Education
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Dr Ramakrishna Salagrama

vidwan id: 254906
Male

Assistant Professor, Alliance School of Business
Alliance University, Bangalore

Orchid Icon 0000-0002-9661-7050 Google Scholar Icon 57317508500 Researcher Icon ABB-2944-2022 Google Scholar Icon 8gL8E88AAAAJ

Expertise

  • Management

Publications

Total Articles 4
Books 0
Proceedings 0

Publications

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Scopus

Citations 14
h-index 2

CrossRef

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Citations 5
h-index 1
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Bio

Marketing

Personal Details

  • Male
  • Assistant Professor , Alliance University, Bangalore
  • Chandapura - Anekal Main Road, Anekal
Ph.D.
Other Institute 2022
EPGP
Other Institute 2009
MBA
Andhra University 2003
Assistant Professor Jan 2022 – Present
Alliance University, Bangalore | Alliance School of Business

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Scholarly Work

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Scholarly Publications

Examining the influence of forgiveness and its antecedents on consumer behavior: the moderating role of service failure severity

Open Access
Article
International Journal of Emerging Markets. Year: 2023. Volume: 18 , Issue: 10 , Pages: 3973-3994 .
Authors: Salagrama R.;Prashar S.;Tata S.V.
DOI 10.1108/IJOEM-11-2020-1378
1 5

Matching explanations with regulatory focus

Open Access
Article
Year: 2022.
Authors: Salagrama R.;Mattila A.S.;Prashar S.;Tata S.V.
DOI 10.1108/MIP-08-2021-0253
1

Correction to: Do customers exhibit gratitude after service recovery? Understanding the moderating role of relationship type (Service Business, (2021), 15, 4, (757-779), 10.1007/s11628-021-00468-3)

Open Access
Erratum
Service Business. Year: 2021. Volume: 15 , Issue: 4 , Pages: 781 .
Authors: Salagrama R.;Prashar S.;Sai Vijay T.
DOI 10.1007/s11628-021-00469-2

Do customers exhibit gratitude after service recovery? Understanding the moderating role of relationship type

Open Access
Article
Service Business. Year: 2021. Volume: 15 , Issue: 4 , Pages: 757-779 .
Authors: Salagrama R.;Prashar S.;Sai Vijay T.
DOI 10.1007/s11628-021-00468-3
4 8