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Prof Jayanth Jacob

vidwan id: 117904
Male

Professor, Department of Management Studies
Anna University

Expertise

  • Management

Publications

Total Articles 16
Books 0
Proceedings 0

Publications

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Scopus

Citations 231
h-index 7

CrossRef

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Citations 149
h-index 5
Google Scholar

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Professional Recognition

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Community & Membership

2019

Doctoral Committee

Member

Indian Society for Technical Education

1993
Life Member

Bio

Technology Adoption, Market Research, Data Analysis/Analytics

Personal Details

  • Male
  • Professor , Anna University
  • Department of Management Studies, Anna University, Chennai
PhD
Other Institute 2009
MBA
Other Institute 1998
BE
Other Institute 1992
Professor Dec 2016 – Present
Anna University | Department of Management Studies
Associate Professor Dec 2013 – Dec 2016
Anna University
Assistant Professor - Selection Grade Dec 2010 – Dec 2013
Anna University
Assistant Professor - Senior Scale Jun 2006 – Dec 2010
Anna University
Assistant Professor Dec 2003 – Jun 2006
Anna University

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Teaching Fellow

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Co-Authors (3)

Harindranath

Prof Harindranath R M

S R M Institute of Science & Technology, Chennai

Mathew

Dr Mathew Thomas Gil

Manipal Academy of Higher Education, Manipal

Murugan

Dr Murugan Pattusamy

University of Hyderabad

Scholarly Work

Need analysis and training for postal staff

Funding Agency: Department of Post and Telegraph

Co-Coordinator and Resource person

212,000

2008 - Ongoing

Ongoing

A Study on Bench marking and service quality of Indian Airports

University Anna University
Year 2014

The determinants of Brand Extension Success - An attitude and behaviour based study on FMCG and Online Brands

University Anna University
Year 2017

Relationship among service equality, customer satisfaction, customer loyalty and customer retention in the context of Life Insurance poilicies

University Anna University
Year 2019

A Study on the factors affecting Customer loyalty in Indian e-tailing

University Anna University
Year 2017

Measuring Purchase Intention with mediation effects of perceived value risk, satisfaction and trust from the green perspective

University Anna University
Year 2018

Relationship between Work-Family Balance, Job, Family and Life Satisfaction: Evidence from India and USA

University Anna University
Year 2016

Developing Promotional Support as a formative Construct and examining its relationship with Sales Performance in the Pharmaceutical Industry

University Anna University
Year 2017

Frontline Employees Intention to Stay in Hotels: Exploring the Linear and Non-Linear Relationships

University Anna University
Year 2018

Destination Image and Customer Loyalty in Medical Tourism

University Anna University
Year 2019

Factors influencing Brand Switching Behaviour

University Anna University
Year 2019
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Scholarly Publications

Examining the inter-relationships of UTAUT constructs in mobile Internet use in India and Germany

Open Access
Review

The moderating role of sales experience in adaptive selling, customer orientation and job satisfaction in a unionized setting

Open Access
Article

Does loyalty and satisfaction support customer retention in life insurance sector? - An empirical study

Open Access
Article

A brand view on the user acceptance of mobile apps: An evidence from India in the multi-channel context

Open Access
Article

Do social ties impact brand switching behaviour in newspapers - Measuring the direct and indirect effects

Open Access
Article

Self-service technology (web interface): Bagozzi's self-regulation processes framework to measure Indian customer loyalty

Open Access
Article

Bayesian structural equation modelling tutorial for novice management researchers

Open Access
Article

A two-stage approach for a reflective-formative hierarchical latent variable model for measuring customer loyalty: Special case of Indian e-customers

Open Access
Article