Ministry of Education
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Prof S K Chadha

vidwan id: 114526
Male

Professor, University Business School
Panjab University

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Expertise

  • Management

Publications

Total Articles 6
Books 0
Proceedings 0

Publications

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Scopus

Citations 11
h-index 2

CrossRef

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Citations 8
h-index 2
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Bio

Business, Management and Accounting, Decision Sciences, Engineering

Personal Details

  • Male
  • Professor , Panjab University
  • University Business School, Panjab University
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Professor Nov 1996 – Present
Panjab University | University Business School

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Scholarly Work

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Scholarly Publications

The Effect of Perception of Complaint Management System on Purchase Intention: The Mediating Role of Cognitive Dissonance

Open Access
Article
Year: 2018. Volume: 22 , Issue: 4 , Pages: 347-355 .
Authors: Chadha S.K.;Kansal P.;Goel S.
DOI 10.1177/0972262918803473
4 4

Measuring service quality perception of students in business schools

Open Access
Article
International Journal of Services and Operations Management. Year: 2016. Volume: 25 , Issue: 4 , Pages: 479-507 .
Authors: Joshi P.;Chadha S.K.
DOI 10.1504/IJSOM.2016.10000355
2

Measuring internal service quality in business schools

Open Access
Article
International Journal of Services and Standards. Year: 2016. Volume: 11 , Issue: 4 , Pages: 357-379 .
Authors: Joshi P.;Chadha S.K.
DOI 10.1504/IJSS.2016.082434
2 2

Product placement effectiveness in a bollywood movie with debutant actors: A case study

Open Access
Article
Indian Journal of Marketing. Year: 2014. Volume: 44 , Issue: 11 , Pages: 22-35 .
Authors: Sharma S.;Chadha S.K.;Goyal B.B.
DOI 10.17010/ijom/2014/v44/i11/80111
1

Interaction among foreign direct investment, economic growth and foreign trade: Evidence from India and China

Open Access
Article
International Journal of Process Management and Benchmarking. Year: 2014. Volume: 4 , Issue: 2 , Pages: 145-166 .
Authors: Chadha S.K.;Singh B.;Natarajan V.S.
DOI 10.1504/IJPMB.2014.060405
1

Service quality measurement and its implications: A case study of Vishal Mega Mart

Open Access
Article
International Journal of Services and Standards. Year: 2010. Volume: 6 , Issue: 2 , Pages: 150-169 .
Authors: Singh H.;Chadha S.K.;Rishi B.
DOI 10.1504/IJSS.2010.036173
3