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Dr Deepak Ramanan V

vidwan id: 454406
Male

Assistant Professor, School of Business and Management
Christ University

Expertise

  • Business

Publications

Total Articles 7
Books 0
Proceedings 0

Publications

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Scopus

Citations 76
h-index 5

CrossRef

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Citations 85
h-index 6
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Professional Recognition

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Bio

His broad research interest is omnichannel retailing, technology-enabled marketing and integrated marketing communication. He is investigating and writing various manuscripts on value co-creation and customer engagement behaviors among omnichannel shoppers, focusing on developing economies like India.

Personal Details

  • Male
  • Assistant Professor , Christ University
  • Christ University, Campus Road, Bhavani Nagar, S.G. Palya, Bengaluru, Karnataka 560029, India
Ph.D
Other Institute 2024
MBA
Other Institute 2020
B.Tech
Other Institute 2018
Assistant Professor Nov 2023 – Present
Christ University | School of Business and Management

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Co-Authors (2)

Jegan

Prof Jegan Jayapal

RAJAGIRI BUSINESS SCHOOL

Thamaraiselvan

Prof Thamaraiselvan Natarajan

National Institute of Technology Tiruchirappalli

Scholarly Work

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Scholarly Publications

Does service journey quality explain omnichannel shoppers' online engagement behaviors? The role of customer-store identification and gratitude toward the store

Open Access
Article

Does integrated store service quality explain omnichannel shoppers' online brand advocacy behaviors?: role of memorable shopping experiences, store attachment, and relationship strength

Open Access
Article

Does integrated store service quality stimulate omnichannel shoppers' augmenting, co-developing, influencing and mobilizing behaviors? Moderating role of perceived relationship investment

Open Access
Article

How integrated store-service quality promotes omnichannel shoppers’ word-of-mouth behaviors: the moderating role of perceived relationship investment and the shopper’s perceived value

Open Access
Article

How does channel integration quality promote omnichannel customer citizenship behavior? The moderating role of the number of channels used and gender

Open Access
Article

Does pickup service quality explain BOPIS users' store relationship performance? The moderating role of users' service experience consciousness

Open Access
Article

Does pickup service quality explain buy online pickup in-store service user's citizenship behavior? Moderating role of product categories and gender

Open Access
Article