Ministry of Education
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Dr Ganesan Palanisamy

vidwan id: 191237
Male

,

Orchid Icon 0000-0002-8419-8282 Google Scholar Icon 56597657800 Researcher Icon G-3038-2016 Google Scholar Icon ncIPC1QAAAAJ

Expertise

  • Business

Publications

Total Articles 19
Books 0
Proceedings 0

Publications

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Scopus

Citations 100
h-index 7

CrossRef

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Citations 65
h-index 6
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Professional Recognition

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Bio

Services Marketing

Personal Details

  • Male
  • Vellore Institute of Technology
PhD
Other Institute 1996
Professor Dec 1996 – Dec 2022
Vellore Institute of Technology, Vellore | VIT Business School

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Co-Authors (9)

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Scholarly Work

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Scholarly Publications

Service innovation barriers and facilitators and their effects on customer satisfaction and relationship improvement

Open Access
Article
International Journal of Services and Operations Management. Year: 2015. Volume: 21 , Issue: 1 , Pages: 87-111 .
Authors: Sridhar M.;Ganesan P.
DOI 10.1504/IJSOM.2015.068702
5 13

Customer loyalty: A customer experience approach with special reference to organised retailing in India

Open Access
Conference Paper
International Journal of Economic Policy in Emerging Economies. Year: 2015. Volume: 8 , Issue: 4 , Pages: 347-360 .
Authors: Sathish A.S.;Ganesan P.
DOI 10.1504/IJEPEE.2015.073500
3

Measuring service quality in health sectors using the SERVQUAL model

Open Access
Book Chapter
Year: 2015. Pages: 26-38 .
Authors: Ray C.;Bag M.
DOI 10.4324/9781315684369
2

Stake holders’ perceptions in a campus recruitment process

Open Access
Article
Year: 2015. Volume: 6 , Issue: 5 , Pages: 96-101 .
Authors: Prabhakara Raya R.;Samuel Rajkumar V.;Ganesan P.;Jayakumar S.K.V.
DOI 10.5901/mjss.2015.v6n5p96
1 4

Analysis of campus recruitment parameters in an Indian context

Open Access
Article
Year: 2015. Volume: 6 , Issue: 5 , Pages: 62-66 .
Authors: Samuel Rajkumar V.;Prabhakara Raya R.;Ganesan P.;Jayakumar S.K.V.
DOI 10.5901/mjss.2015.v6n5p62
1 2

Exploring illness beliefs about diabetes among individuals with type 2 diabetes an Indian perspective

Open Access
Article
International Journal of Pharmaceutical and Healthcare Marketing. Year: 2014. Volume: 8 , Issue: 4 , Pages: 392-413 .
Authors: Lakshmi R.;Ganesan P.;Anjana R.M.;Balasubramanyam M.;Mohan V.
DOI 10.1108/IJPHM-08-2013-0044
1 1

Executive's perception on the outcomes of in-house and outdoor training programmes

Open Access
Article
Year: 2014. Volume: 10 , Issue: 8 , Pages: 222-229 .
Authors: Bellary G.;Venugopal P.;Ganesan P.
DOI 10.5539/ass.v10n8p222
1 1

Understanding wellness center loyalty through lifestyle analysis

Open Access
Article
Health Marketing Quarterly. Year: 2011. Volume: 28 , Issue: 1 , Pages: 16-37 .
Authors: Satya Suresh ., Swathi Ravichandran ., Ganesan P .,
DOI 10.1080/07359683.2011.545307
8 12